What You’re Not Saying May Be Deafening

The most successful leaders — especially those leading virtual, remote, or hybrid teams — understand that they have to actively facilitate communications within their teams in order to be successful.

Here are a few tips to help:

  • Set up regular one-on-one sessions with your team members. Setting aside this regular time to touch base will keep you connected to the team’s needs while giving each individual uninterrupted access to your attention, and expertise. They need it, even if you don’t think they do.
  • Make extra effort to build connections by personalizing your interactions with your employees. You know how each of them operates and what they need to do their best work, so make sure your communications with them are crafted to be heard and understood. Also, a genuine and unexpected check-in about something personal will go a long way in sustaining healthy relationships — especially if you can’t be together face-to-face.
  • Remember that silence, and especially the no response kind, sends a very strong message. Usually, it’s one of these (but there are dozens more stories your people will create in their heads if they are met with silence from you):

“I don’t care.”

“I don’t have time for you.”

“You’re not important.”

Even when you can’t respond with a full answer right away, be sure to let your people know that you got their questions or requests, and set expectations on when you will fully respond.

When we slow down and spend more time to make sure our communications carry more than just words, we are more likely to set each other up for success.

Originally published at https://www.wearecomvia.com on April 18, 2022.




On a mission to improve the business world through better communication.

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Michael Piperno

Michael Piperno

On a mission to improve the business world through better communication.

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