Don’t Text and Listen

Prepare to listen

From hunger to tiredness, to thinking about the argument you had with your colleague Ricardo this morning, there are a variety of things that can keep you from focusing. Do your best to put yourself into a listening state of mind, and make sure you’re setting yourself up for success.

Avoid multitasking

If you’re checking email or social media during meetings or at the dinner table, you’re not listening. If a conversation you are in is important to you, focus on it and put other tasks aside until it’s finished.

Eliminate potential distractions

Distractions come in all shapes and sizes. Some are predictable and some are not. Make sure the ones you can control are avoided. Turn your phone and smartwatch off or put them in Do Not Disturb mode.

Take notes

Taking notes helps you remember things. It can also help you stay in the moment. The bonus is that it also nonverbally communicates that you are listening to the speaker. How nice of you!

Postpone listening if you cannot concentrate

If you can’t fully invest yourself into the conversation at hand, sometimes it’s best to postpone it until later. Wouldn’t you rather hear this instead of sitting across from someone who is not listening to you: “I’m sorry, but we have an emergency going on and if I meet with you now, I won’t be able to concentrate. Our conversation is important to me. Can we move it to 4 p.m. today?”

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Michael Piperno

Michael Piperno

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On a mission to improve the business world through better communication.